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  • Satisfaction Guaranteed
  • Satisfaction guaranteed

Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

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Ordering

What forms of payment do you accept?

We accept payment by Amex, Discover, Visa,paypal, and MasterCard.

Do I have to create an account with you?

No, you do not. During the checkout process you will have the opportunity to create an account with us. By creating an account, you will be able track your current order easily and you will be able to quickly see what you have ordered in the past. With an account you can also be notified about new products and promotions as soon as they are available. But, rest assured, you can also check out as a guest without creating an account with us.

What if an item is not in stock?

On occasion, demand for a product will exceed the quantity in stock. If this is the case, you will see a message about availability when you hit the “Add to Shopping Bag” button. In addition, if you order an item that is currently out of stock, we will notify you by email that the product is backordered and when it is expected. We will usually give you the option of replacing the item with a different one (i.e., a different color).

Shipping

How will my order be shipped?

We ship orders via U.S. Postal Service (USPS).

How much does shipping cost?

Prices and shipping options will be listed during the Checkout process. You can also view the shipping policy.s.

How long will it take for my order to arrive?

Most in-stock items ship in 1 business day. Depending on the shipping method selected, your order should arrive in 5 – 10 business days.

How can I track the status of my order?

You will receive a shipping confirmation email that includes a tracking or delivery confirmation number. If you have any further questions or have not received your shipping confirmation email, please contact Customer Care.

Returns/Exchanges:

What is your return policy?

If you are not completely satisfied with any merchandise you have ordered, you may return it within 14 days of receipt for a full refund of the purchase price, no questions asked! Please contact us . All items must be in their original condition with their original packaging, instruction manuals, warranties and tags. Laundered garments and footwear showing visible wear are not returnable unless they are defective. If an item was ordered as a set, it must be returned as a set.

How do I exchange an item?

All items must be in their original condition with their original packaging and tags. Failure to return without tags will result in automatic rejection. Laundered garments and footwear showing visible wear are not returnable unless they are defective. Original shipping/processing charges are not refundable. We will, however, exchange an item with no additional shipping/processing charges. Please contact Customer Care for assistance.

What if my item is defective?

On rare occasions, a product can have a defect that we did not detect or that becomes apparent during use. If a product you have purchased has a manufacturing defect, please contact Customer Care for assistance.

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